When you whin bd- your privacy is our top priority. This Privacy Policy clearly explains what information we collect, why we collect it, and how we protect it.
whin bd (www.whinbd.net) takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website and mobile app, how we use it, and how we keep it secure.
whin bdBy registering on or continuing to use -, you agree to this Privacy Policy. If you do not agree, please discontinue using our platform.
Our commitment: We never sell your personal information to third parties. Your data is used solely to improve your experience and ensure the security of the platform.
This Policy whin bd's Terms & Conditions and should be read alongside them. Both documents outline the same user rights and responsibilities.
We collect two types of information — what you provide directly, and what is collected automatically through your use of the platform.
| Data Type | Example | When Collected |
|---|---|---|
| Identity information | Name, date of birth, gender | At Registration |
| Contact Information | Email, phone number | At Registration |
| Address | District, division, postcode | For KYC verification |
| Identity Documents | NID number, passport | For KYC verification |
| Payment information | Mobile Pay/Nagad number | On deposit/withdrawal |
whin bd Collects information through the following methods:
You provide information directly when filling out the registration form, updating your profile, submitting KYC documents, or contacting our support team.
Our servers automatically collect information about your device and browser. This is necessary to ensure the security and performance of the platform.
Limited information is received from payment gateways (Mobile Pay, Nagad, Rocket) for transaction verification. Information may also be received from identity verification service providers.
We do not collect your information from any social media platform unless you use social login.
Your information is used solely for the following purposes:
Marketing communications: You can opt out of promotional emails or SMS at any time through your account settings or by contacting our support team.
We use industry-standard security measures to protect your information:
No method of transmission over the internet is 100% secure. However, we continuously work to ensure the highest level of protection. In the event of a security breach, we will notify you as quickly as possible.
whin bd Uses cookies and similar technologies. Cookies are small text files stored in your browser.
| Cookie types | Purpose | Duration |
|---|---|---|
| Essential cookies | Login Sessions & Security | When the session ends |
| Functional Cookies | Remembering your language and preferences | 1 year |
| Analytics cookies | Usage Statistics | 3 months |
| Marketing Cookies | Relevant advertising | 6 months |
You can disable cookies through your browser settings. However, disabling certain essential cookies may prevent some platform features from functioning properly.
whin bdAs a user of , you have the following rights regarding your personal information:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your information under certain circumstances.
You can object to the use of your information for specific purposes.
You can request a copy of your data to download.
You can opt out of marketing communications at any time.
To exercise these rights support@whinbd.netEmail us at -. We will respond within 30 days.
whin bd Does not collect information from anyone under 18. Our services are for adults only.
If we become aware that anyone under 18 is using our platform, we will immediately close that account and delete all associated data.
If you suspect your child is using our platform, please contact us immediately.
whin bd- may occasionally contain links to payment gateways or verification services. These third-party services have their own privacy policies.
We are not responsible for the privacy practices of these third-party services. Please review their own policies before using them.
How long we retain your data depends on its type and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymised.
We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
Last updated: January 2026 — Cookies Policy and data retention periods have been updated.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
For serious data protection concerns, please email our Data Protection Officer directly. We take every complaint seriously and investigate it thoroughly.
What we do to protect your privacy at Whin BD.
All your data is protected with SSL/TLS encryption. No one can read your information while it is being sent or received.
We never sell your personal information to advertisers or third parties. This is our core commitment.
You have full rights to access, correct, and delete your information. Submit a request at any time.
Third-party security experts regularly audit our systems and identify vulnerabilities.
We don't retain any data longer than necessary. Once the retention period expires, information is securely deleted.
Our support team is available around the clock to help with any privacy-related concerns.